/**
 * برگه‌های راهنما — PF Store
 * راهنمای خرید / آموزش ثبت تیکت / سوالات متداول (FAQ)
 * زبان طراحی مشترک با برگه‌ی تماس. RTL، Mobile-First.
 * پیشوند کلاس: pfs-help
 */

.pfs-help {
	--ph-brand: var(--pf-primary);
	--ph-brand-d: var(--pf-primary-dark);
	--ph-brand-soft: color-mix(in srgb, var(--pf-primary) 13%, transparent);
	--ph-ink: var(--pf-ink);
	--ph-surface: var(--pf-surface);
	--ph-muted: var(--pf-muted);
	--ph-line: var(--pf-line);
	--ph-soft-bg: var(--pf-surface-2);

	max-width: 900px;
	margin-inline: auto;
	margin-block: 1.5rem;
	background: var(--ph-surface);
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius);
	overflow: hidden;
	font-family: inherit;
}

/* ── هیرو ── */
.pfs-help__hero {
	position: relative;
	background: var(--pf-dark);
	color: #fff;
	padding: 1.9rem 1.9rem;
}
.pfs-help__hero::before {
	content: "";
	position: absolute;
	inset-block: 0;
	inset-inline-end: 0;
	inline-size: 5px;
	background: var(--ph-brand);
}
.pfs-help__breadcrumb {
	display: flex;
	align-items: center;
	gap: 6px;
	font-size: .8rem;
	color: var(--pf-muted);
	margin-block-end: .8rem;
}
.pfs-help__breadcrumb a { color: var(--pf-muted); text-decoration: none; }
.pfs-help__breadcrumb a:hover { color: #fff; }
.pfs-help__breadcrumb span { color: var(--ph-brand); }
.pfs-help__breadcrumb i { font-size: .95rem; }

.pfs-help__hero-badge {
	display: inline-block;
	font-size: .72rem;
	font-weight: 700;
	color: var(--ph-brand);
	background: var(--ph-brand-soft);
	border: 1px solid color-mix(in srgb, var(--pf-primary) 35%, transparent);
	padding: .2rem .7rem;
	border-radius: var(--pf-radius-lg);
	margin-block-end: .7rem;
}
.pfs-help__title {
	color: #fff;
	font-size: 1.55rem;
	font-weight: 700;
	margin: 0 0 .5rem;
	line-height: 1.5;
}
.pfs-help__lead {
	color: var(--pf-muted);
	font-size: .92rem;
	line-height: 2;
	margin: 0;
	max-width: 620px;
}

/* ── بدنه ── */
.pfs-help__body { padding: 1.75rem 1.9rem 2rem; }

.pfs-help__h2 {
	font-size: 1.15rem;
	font-weight: 700;
	color: var(--ph-ink);
	margin: 0;
}
.pfs-help__section-sub {
	font-size: .88rem;
	color: var(--ph-muted);
	margin: .4rem 0 1rem;
}

/* ── گام‌ها (استپ) ── */
.pfs-help__steps {
	list-style: none;
	margin: 0;
	padding: 0;
	display: flex;
	flex-direction: column;
	gap: .9rem;
	counter-reset: none;
}
.pfs-help__step {
	position: relative;
	display: flex;
	gap: 1rem;
	background: var(--ph-soft-bg);
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius);
	padding: 1.1rem 1.2rem;
}
.pfs-help__step-num {
	flex-shrink: 0;
	inline-size: 34px;
	block-size: 34px;
	border-radius: 50%;
	background: var(--ph-brand);
	color: var(--pf-on-primary);
	font-weight: 700;
	font-size: 1rem;
	display: flex;
	align-items: center;
	justify-content: center;
}
.pfs-help__step-main { flex: 1; min-width: 0; }
.pfs-help__step-head {
	display: flex;
	align-items: center;
	gap: .55rem;
	margin-block-end: .45rem;
}
.pfs-help__step-ico {
	inline-size: 30px;
	block-size: 30px;
	border-radius: var(--pf-radius-sm);
	background: var(--ph-brand-soft);
	color: var(--ph-brand-d);
	display: flex;
	align-items: center;
	justify-content: center;
	font-size: 1.1rem;
	flex-shrink: 0;
}
.pfs-help__step-title {
	font-size: 1rem;
	font-weight: 700;
	color: var(--ph-ink);
	margin: 0;
}
.pfs-help__step-text {
	font-size: .88rem;
	color: var(--ph-muted);
	line-height: 2;
	margin: 0;
}

/* ── جعبه‌ی نکته ── */
.pfs-help__note {
	display: flex;
	gap: .7rem;
	align-items: flex-start;
	background: #f2f6fc;
	border: 1px solid #d7e3f5;
	border-radius: var(--pf-radius);
	padding: .95rem 1.1rem;
	margin-block-end: 1.4rem;
}
.pfs-help__note i { color: var(--pf-info); font-size: 1.2rem; flex-shrink: 0; margin-block-start: .1rem; }
.pfs-help__note p { margin: 0; font-size: .88rem; line-height: 2; color: var(--pf-ink); }
.pfs-help__note--tip { background: var(--pf-primary-soft); border-color: color-mix(in srgb, var(--pf-primary) 28%, var(--pf-surface)); margin-block: 1.4rem; }
.pfs-help__note--tip i { color: var(--ph-brand-d); }
.pfs-help__note--tip p { color: #6b5326; }

/* ── وضعیت‌های تیکت ── */
.pfs-help__status-grid {
	display: grid;
	grid-template-columns: repeat(2, 1fr);
	gap: .8rem;
	margin-block-end: .5rem;
}
.pfs-help__status {
	display: flex;
	gap: .7rem;
	align-items: flex-start;
	background: var(--ph-soft-bg);
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius);
	padding: .9rem 1rem;
}
.pfs-help__status-dot {
	inline-size: 12px;
	block-size: 12px;
	border-radius: 50%;
	flex-shrink: 0;
	margin-block-start: .35rem;
	background: var(--pf-line-strong);
}
.pfs-help__status--open .pfs-help__status-dot      { background: var(--pf-info); }
.pfs-help__status--reviewing .pfs-help__status-dot { background: var(--ph-brand); }
.pfs-help__status--answered .pfs-help__status-dot  { background: var(--pf-success); }
.pfs-help__status--closed .pfs-help__status-dot    { background: var(--pf-line-strong); }
.pfs-help__status-label { font-size: .92rem; font-weight: 700; color: var(--ph-ink); margin-block-end: .15rem; }
.pfs-help__status-text { font-size: .82rem; color: var(--ph-muted); line-height: 1.8; }

/* ── نکات (راهنمای خرید) ── */
.pfs-help__tips {
	display: grid;
	grid-template-columns: repeat(3, 1fr);
	gap: .8rem;
	margin-block-start: 1.4rem;
}
.pfs-help__tip {
	display: flex;
	gap: .65rem;
	align-items: flex-start;
	background: var(--ph-soft-bg);
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius);
	padding: 1rem;
}
.pfs-help__tip-ico {
	inline-size: 38px;
	block-size: 38px;
	border-radius: var(--pf-radius-sm);
	background: var(--ph-brand-soft);
	color: var(--ph-brand-d);
	display: flex;
	align-items: center;
	justify-content: center;
	font-size: 1.25rem;
	flex-shrink: 0;
}
.pfs-help__tip-title { font-size: .9rem; font-weight: 700; color: var(--ph-ink); margin-block-end: .2rem; }
.pfs-help__tip-text { font-size: .8rem; color: var(--ph-muted); line-height: 1.8; }

/* ── CTA ── */
.pfs-help__cta {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 1rem;
	flex-wrap: wrap;
	background: var(--pf-dark);
	border-radius: var(--pf-radius);
	padding: 1.25rem 1.4rem;
	margin-block-start: 1.6rem;
}
.pfs-help__cta-text { display: flex; flex-direction: column; gap: .2rem; }
.pfs-help__cta-text strong { color: #fff; font-size: 1.02rem; }
.pfs-help__cta-text span { color: var(--pf-muted); font-size: .85rem; }
.pfs-help__cta-btn {
	display: inline-flex;
	align-items: center;
	gap: .5rem;
	background: var(--ph-brand);
	color: var(--pf-on-primary);
	text-decoration: none;
	font-weight: 700;
	font-size: .95rem;
	padding: .75rem 1.4rem;
	border-radius: var(--pf-radius-sm);
	transition: background .15s;
	flex-shrink: 0;
}
.pfs-help__cta-btn:hover { background: var(--ph-brand-d); color: var(--pf-on-primary); }
.pfs-help__cta-btn i { font-size: 1.2rem; }

/* ── FAQ: جستجو ── */
.pfs-help__faq-search {
	position: relative;
	display: flex;
	align-items: center;
	margin-block-end: 1rem;
}
.pfs-help__faq-search-ico {
	position: absolute;
	inset-inline-start: 1rem;
	font-size: 1.2rem;
	color: var(--ph-muted);
	pointer-events: none;
}
.pfs-help__faq-search-input {
	inline-size: 100%;
	font-family: inherit;
	font-size: .95rem;
	color: var(--ph-ink);
	background: var(--ph-soft-bg);
	border: 1.5px solid var(--ph-line);
	border-radius: var(--pf-radius);
	padding-block: .85rem;
	padding-inline: 2.9rem 2.9rem;
	transition: border-color .15s, background .15s, box-shadow .15s;
}
.pfs-help__faq-search-input::placeholder { color: var(--pf-muted); }
.pfs-help__faq-search-input:focus {
	outline: none;
	background: var(--ph-surface);
	border-color: var(--ph-brand);
	box-shadow: 0 0 0 3px var(--ph-brand-soft);
}
/* حذف آیکون پیش‌فرض مرورگر روی input[type=search] */
.pfs-help__faq-search-input::-webkit-search-decoration,
.pfs-help__faq-search-input::-webkit-search-cancel-button { -webkit-appearance: none; appearance: none; }
.pfs-help__faq-search-clear {
	position: absolute;
	inset-inline-end: .8rem;
	display: flex;
	align-items: center;
	justify-content: center;
	inline-size: 26px;
	block-size: 26px;
	border: none;
	border-radius: 50%;
	background: var(--pf-line);
	color: var(--ph-muted);
	cursor: pointer;
	transition: background .15s, color .15s;
}
.pfs-help__faq-search-clear:hover { background: var(--ph-brand); color: var(--pf-on-primary); }
.pfs-help__faq-search-clear i { font-size: 1rem; }

.pfs-help__faq-count {
	font-size: .82rem;
	color: var(--ph-muted);
	margin: 0 0 1.1rem;
	padding-inline-start: .2rem;
}

/* ── FAQ: پیام نتیجه‌ای یافت نشد ── */
.pfs-help__faq-empty {
	text-align: center;
	padding: 2.2rem 1.4rem;
	background: var(--ph-soft-bg);
	border: 1px dashed var(--ph-line);
	border-radius: var(--pf-radius);
}
.pfs-help__faq-empty i { font-size: 2.4rem; color: var(--pf-muted); }
.pfs-help__faq-empty h3 { margin: .5rem 0 .3rem; font-size: 1.05rem; color: var(--ph-ink); }
.pfs-help__faq-empty p { margin: 0; font-size: .87rem; color: var(--ph-muted); line-height: 1.9; }

/* ── FAQ ── */
.pfs-help__faq-group { margin-block-end: 1.6rem; }
.pfs-help__faq-group:last-of-type { margin-block-end: 0; }
.pfs-help__faq-group-head {
	display: flex;
	align-items: center;
	gap: .6rem;
	margin-block-end: .9rem;
}
.pfs-help__faq-group-ico {
	inline-size: 36px;
	block-size: 36px;
	border-radius: var(--pf-radius-sm);
	background: var(--ph-brand-soft);
	color: var(--ph-brand-d);
	display: flex;
	align-items: center;
	justify-content: center;
	font-size: 1.2rem;
	flex-shrink: 0;
}

.pfs-help__accordion {
	display: flex;
	flex-direction: column;
	gap: .6rem;
}
.pfs-help__acc-item {
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius);
	overflow: hidden;
	background: var(--ph-surface);
}
.pfs-help__acc-item.is-open { border-color: color-mix(in srgb, var(--pf-primary) 50%, transparent); }
.pfs-help__acc-q {
	inline-size: 100%;
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: .8rem;
	text-align: start;
	background: var(--ph-soft-bg);
	border: none;
	cursor: pointer;
	padding: .95rem 1.1rem;
	font-family: inherit;
	font-size: .92rem;
	font-weight: 700;
	color: var(--ph-ink);
	transition: background .15s;
}
.pfs-help__acc-q:hover { background: var(--pf-surface-2); }
.pfs-help__acc-item.is-open .pfs-help__acc-q { background: var(--ph-brand-soft); color: var(--ph-brand-d); }
.pfs-help__acc-chev {
	font-size: 1.15rem;
	color: var(--ph-muted);
	flex-shrink: 0;
	transition: transform .2s;
}
.pfs-help__acc-item.is-open .pfs-help__acc-chev { transform: rotate(180deg); color: var(--ph-brand-d); }
.pfs-help__acc-a {
	padding: 0 1.1rem;
	border-block-start: 1px solid var(--ph-line);
}
.pfs-help__acc-a p {
	margin: 0;
	padding-block: .95rem;
	font-size: .87rem;
	line-height: 2.1;
	color: var(--ph-muted);
}

/* ── جعبه‌ی «پاسخ نیافتید؟» ── */
.pfs-help__faq-more {
	margin-block-start: 1.8rem;
	background: var(--ph-soft-bg);
	border: 1px dashed var(--ph-line);
	border-radius: var(--pf-radius);
	padding: 1.4rem;
	text-align: center;
}
.pfs-help__faq-more h3 { margin: 0 0 .35rem; font-size: 1.05rem; color: var(--ph-ink); }
.pfs-help__faq-more p { margin: 0 0 1rem; font-size: .87rem; color: var(--ph-muted); }
.pfs-help__faq-more-links {
	display: flex;
	flex-wrap: wrap;
	gap: .6rem;
	justify-content: center;
}
.pfs-help__faq-more-links a {
	display: inline-flex;
	align-items: center;
	gap: .4rem;
	background: var(--ph-surface);
	border: 1px solid var(--ph-line);
	border-radius: var(--pf-radius-sm);
	padding: .6rem 1rem;
	font-size: .87rem;
	font-weight: 700;
	color: var(--ph-ink);
	text-decoration: none;
	transition: border-color .15s, color .15s;
}
.pfs-help__faq-more-links a:hover { border-color: var(--ph-brand); color: var(--ph-brand-d); }
.pfs-help__faq-more-links i { font-size: 1.05rem; color: var(--ph-brand-d); }

/* ── ریسپانسیو ── */
@media (max-width: 680px) {
	.pfs-help__status-grid { grid-template-columns: 1fr; }
	.pfs-help__tips { grid-template-columns: 1fr; }
}
@media (max-width: 520px) {
	.pfs-help__hero { padding: 1.5rem 1.25rem; }
	.pfs-help__body { padding: 1.4rem 1.25rem 1.6rem; }
	.pfs-help__title { font-size: 1.3rem; }
	.pfs-help__step { padding: 1rem; gap: .75rem; }
	.pfs-help__cta { padding: 1.1rem; }
	.pfs-help__cta-btn { inline-size: 100%; justify-content: center; }
}